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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jessica Finn

September 19, 2023

5  out of  5 rating by Jessica Finn
"I have been with SF for a number of years now. I had my home insurance through them as well as my auto and life insurance. I am moving in a couple of weeks and it is nice that I can easily transfer my information to another local office."

Joanne Nemia

September 14, 2023

5  out of  5 rating by Joanne Nemia
"I love my State Farm Agents, Eugene is super, Jen took care of a surprise vehicle towing fee lickety split... And with recent past BIG claims, they are always on high gear with their response time. Thank you ALL!"

Kimberly Winch

September 13, 2023

5  out of  5 rating by Kimberly Winch
"Amazing team ,always there to answer any questions.Very happy with their services"

Katlyn Ratzel

August 29, 2023

5  out of  5 rating by Katlyn Ratzel
"Lovely interaction. Straight to the point while being a bubbly person to talk to! I’m happy we chose this office! Go Jen! And thanks again! *two thumbs up*"

Paige Garnot

August 26, 2023

5  out of  5 rating by Paige Garnot
"Mike and his team have the best team. Their personalities and willingness to help, make everything a breeze, and get you what you need makes any of your insurance needs simple. Would recommend to anyone!!!!!"

Joe Abare

August 4, 2023

5  out of  5 rating by Joe Abare
"Had a great experience while conducting business with my State Farm representative Jennifer Fuller today. Super fast response to my inquiry and request for servicing on my policy. It's just nice when you get that kind of service."

Chris Kyea

June 2, 2023

5  out of  5 rating by Chris Kyea
"The agents are always very helpful whenever I call with a question or a change regarding my policy."

Ivan Rios

May 26, 2023

5  out of  5 rating by Ivan Rios
"Absolutely the best customer service you can ask for from this office. The entire staff is awesome. Total transparency in every level of the insurance process. They are polite attentive and go above and beyond the call of duty in everything they do. I have been dealing with this office for three years and have never had a bad experience. The team at this office is a model other businesses should use. Thank you for everything guys. You are all absolutely amazing!"

Ron Carrow

May 12, 2023

5  out of  5 rating by Ron Carrow
"I recently had the unfortunate experience of having a car accident. I went in the following morning to report it to Mike Foote’s agency and Jen Fuller helped me. She took care of everything from start to finish and made everything easy. My wife and I are very pleased with this agency. You never go in without all employees greeting you with a big smile and a hello. I certainly will recommend State Farm and the Mike Foote Agency!!"

Meachele Manchester

April 27, 2023

5  out of  5 rating by Meachele Manchester
"Jen made obtaining insurance for our new RV a breeze, even from out-of-state! I appreciate the staff at Mike Foote’s agency so much for their professionalism."

Justin DiOrio

April 24, 2023

5  out of  5 rating by Justin DiOrio
"I love the customer service and everyone is so nice! I think more people should switch to State Farm!"

Bill Morris

April 18, 2023

5  out of  5 rating by Bill Morris
"I have used State Farm Insurance in Lake Placid for more than fifteen years They have always been responsive and very helpful.Jen very professional and always there when we need help."

Rivers Edge

December 19, 2022

5  out of  5 rating by Rivers Edge
"Great Service! Thank You Jennifer!"

jamie govern

December 16, 2022

5  out of  5 rating by jamie govern
"So easy to work with, affordable, and so knowledgeable. I love trusting them with my decisions and paying a decent price. Something to say for a piece of mind when it comes to finances. All I have to do is contact Eugene and he responds quickly, efficiently, and always knows the answers!! We have our life insurances, hospital insurances, car insurances, and more through here and we couldn't be happier!! Highly recommended!!"

Lori Martin

December 16, 2022

5  out of  5 rating by Lori Martin
"Eugene is the best! He handles many policies for us including life insurance. He is extremely professional, very knowledgeable and always quick to respond to any questions we may have. Recently, we just traded cars and he made the process very quick and easy. We trust him impeccably. Eugene is a pleasure to work with."

James Beauregard

December 16, 2022

5  out of  5 rating by James Beauregard
"Eugene Govern is always there for me when I have claims questions! So glad to know I have a familiar person to deal with when I need help!"

Adrienne Relyea

December 16, 2022

5  out of  5 rating by Adrienne Relyea
"Eugene Govern is hands down the best, and most knowledgeable insurange guru out there. I trust my entire family with him."

Christina Dyer

December 16, 2022

5  out of  5 rating by Christina Dyer
"Having several State Farm insurance policies, including homeowners insurance for many years now. I am very happy with them. They've always treated me great for every need. Jennifer provides excellent customer service, effectiveness, and dedication. Here's a summed up version of my recent fiasco and Jennifer got me back fast. I have a friend, who's an Insurance agent, who recently promised me that he could save me alot of money on my insurance. Well I gave it a try, for 2 weeks, before switching back to State Farm. One of my biggest mistakes, switching companies, because I was told I would save money, and who doesn't want to save money on insurance. While keeping everything the same coverage as State Farm, I ended up paying hundreds more on my Homeowners. $50+ on each of my vehicles. Almost $200 more on my snowmobile and my Life Insurance wasn't even switched to the new policy. I can't imagine if it was. Well I definitely wasn't saving any money with the switch. So I contacted Jennifer and told her that I wanted all my policies back with State Farm and she was there to make it happen. All my policies were able to be reinstated since it had only been a few weeks. I'm so thankful. I recommend State Farm to all my friends and family and now to you too. You really are getting the best Insurance for your money."

Megan LaBar

December 15, 2022

5  out of  5 rating by Megan LaBar
"Statefarm has always been great to work with. Great customer service and hassle free insurance! They were fantastic last year when I hit a deer - all the way from the claims process, to payment, to the car rental, etc. Also, whenever I have purchased a new vehicle they make the transfer from one vehicle to another super easy! Very happy to have them available whenever needed!"

Alta Bougor

December 9, 2022

5  out of  5 rating by Alta Bougor
"State farm has been super with me I've had so many deer running out in front of me they were caring and understanding and asked if I was alright it totalled my car but they were so good wouldn't change companies I'm satisfied with state farm with mike"

Siera Burke

December 7, 2022

5  out of  5 rating by Siera Burke
"Jennifer Fuller was an immediate response OFF THE CLOCK to comfort us with a few questions we had. She gave us the phone number we would need to speak with our claim representative AND followed up with them Monday to make sure we were taken care of. Jen honestly put the faith back in insurance for me. It had always felt so robotic/just something you spent money on but never used, but being here in Saranac Lake and having someone who truly and genuinely cares like Jen restores your faith in the system. State Farm is privileged to have such an amazing employee like Jen and we here at our household hope that she is recognized immensely for her above and beyond actions!"

Kelly Rabideau

November 21, 2022

5  out of  5 rating by Kelly Rabideau
"A huge thank you for the support Juli provided us while we were transitioning vehicles and campers. We were in contact daily. She was proficient and friendly with every communication whether it was Monday morning or Friday evening. We felt very taken care of which is rare in this day and age!"

Zaydin Johnson

November 16, 2022

5  out of  5 rating by Zaydin Johnson
"Jennifer has been fantastic to work with. She let me know step by step on what was going on with my claim. After that was all done has still continued help with getting documents I needed from helping me set up everything for new vechile. I would encourage anyone to work with Jennifer."

Dean Smith

October 17, 2022

5  out of  5 rating by Dean Smith
"Jennifer was an absolute pleasure to work with. Thank you very much."

Carrie L.

September 14, 2022

5  out of  5 rating by Carrie L.
"Jenn is the best!! She had everything switched over and done in 5 minutes, all over the phone too! Very helpful office no matter who you talk to!"