Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rivers Edge

December 19, 2022

5  out of  5 rating by Rivers Edge
"Great Service! Thank You Jennifer!"

jamie govern

December 16, 2022

5  out of  5 rating by jamie govern
"So easy to work with, affordable, and so knowledgeable. I love trusting them with my decisions and paying a decent price. Something to say for a piece of mind when it comes to finances. All I have to do is contact Eugene and he responds quickly, efficiently, and always knows the answers!! We have our life insurances, hospital insurances, car insurances, and more through here and we couldn't be happier!! Highly recommended!!"

Lori Martin

December 16, 2022

5  out of  5 rating by Lori Martin
"Eugene is the best! He handles many policies for us including life insurance. He is extremely professional, very knowledgeable and always quick to respond to any questions we may have. Recently, we just traded cars and he made the process very quick and easy. We trust him impeccably. Eugene is a pleasure to work with."

James Beauregard

December 16, 2022

5  out of  5 rating by James Beauregard
"Eugene Govern is always there for me when I have claims questions! So glad to know I have a familiar person to deal with when I need help!"

Adrienne Relyea

December 16, 2022

5  out of  5 rating by Adrienne Relyea
"Eugene Govern is hands down the best, and most knowledgeable insurange guru out there. I trust my entire family with him."

Christina Dyer

December 16, 2022

5  out of  5 rating by Christina Dyer
"Having several State Farm insurance policies, including homeowners insurance for many years now. I am very happy with them. They've always treated me great for every need. Jennifer provides excellent customer service, effectiveness, and dedication. Here's a summed up version of my recent fiasco and Jennifer got me back fast. I have a friend, who's an Insurance agent, who recently promised me that he could save me alot of money on my insurance. Well I gave it a try, for 2 weeks, before switching back to State Farm. One of my biggest mistakes, switching companies, because I was told I would save money, and who doesn't want to save money on insurance. While keeping everything the same coverage as State Farm, I ended up paying hundreds more on my Homeowners. $50+ on each of my vehicles. Almost $200 more on my snowmobile and my Life Insurance wasn't even switched to the new policy. I can't imagine if it was. Well I definitely wasn't saving any money with the switch. So I contacted Jennifer and told her that I wanted all my policies back with State Farm and she was there to make it happen. All my policies were able to be reinstated since it had only been a few weeks. I'm so thankful. I recommend State Farm to all my friends and family and now to you too. You really are getting the best Insurance for your money."

Megan LaBar

December 15, 2022

5  out of  5 rating by Megan LaBar
"Statefarm has always been great to work with. Great customer service and hassle free insurance! They were fantastic last year when I hit a deer - all the way from the claims process, to payment, to the car rental, etc. Also, whenever I have purchased a new vehicle they make the transfer from one vehicle to another super easy! Very happy to have them available whenever needed!"

Jessica Ackerson

December 12, 2022

5  out of  5 rating by Jessica Ackerson
"Every representative I've worked with here has been extremely responsive, knowledge and kind. They keep me in the loop about how to lower my payments, which is really cool. The cherry on top is that Mike has a great sense of humor! I didn't expect that when I was shopping for insurance!"

Alta Bougor

December 9, 2022

5  out of  5 rating by Alta Bougor
"State farm has been super with me I've had so many deer running out in front of me they were caring and understanding and asked if I was alright it totalled my car but they were so good wouldn't change companies I'm satisfied with state farm with mike"

Siera Thomas-Burke

December 7, 2022

5  out of  5 rating by Siera Thomas-Burke
"Jennifer Fuller was an immediate response OFF THE CLOCK to comfort us with a few questions we had. She gave us the phone number we would need to speak with our claim representative AND followed up with them Monday to make sure we were taken care of. Jen honestly put the faith back in insurance for me. It had always felt so robotic/just something you spent money on but never used, but being here in Saranac Lake and having someone who truly and genuinely cares like Jen restores your faith in the system. State Farm is privileged to have such an amazing employee like Jen and we here at our household hope that she is recognized immensely for her above and beyond actions!"

Kelly Rabideau

November 21, 2022

5  out of  5 rating by Kelly Rabideau
"A huge thank you for the support Juli provided us while we were transitioning vehicles and campers. We were in contact daily. She was proficient and friendly with every communication whether it was Monday morning or Friday evening. We felt very taken care of which is rare in this day and age!"

Zaydin Johnson

November 16, 2022

5  out of  5 rating by Zaydin Johnson
"Jennifer has been fantastic to work with. She let me know step by step on what was going on with my claim. After that was all done has still continued help with getting documents I needed from helping me set up everything for new vechile. I would encourage anyone to work with Jennifer."

Dean Smith

October 17, 2022

5  out of  5 rating by Dean Smith
"Jennifer was an absolute pleasure to work with. Thank you very much."

Carrie L.

September 14, 2022

5  out of  5 rating by Carrie L.
"Jenn is the best!! She had everything switched over and done in 5 minutes, all over the phone too! Very helpful office no matter who you talk to!"

Darleen Cote-March

September 8, 2022

5  out of  5 rating by Darleen Cote-March
"Big help these folks are"

Anthony Caputo

August 20, 2022

5  out of  5 rating by Anthony Caputo
"Great people to have insurance with , been with them for years .😁"

Gary M

August 12, 2022

5  out of  5 rating by Gary M
"The BEST around!!! The best service, the best people, the best prices. Let these people take care of your insurance for everything, you won't regret it. I'm not a paid reviewer, I'm an actual customer."

Mellissa Furnia

August 2, 2022

5  out of  5 rating by Mellissa Furnia
"These guys are great!! Always answer the phone quickly, answer all of my questions & try everything to help me get the best price on my car & home insurance!! I highly recommend them !!"

Kristy Holzer

July 28, 2022

5  out of  5 rating by Kristy Holzer
"Great employee's and Mike is awesome"

Greg P

July 8, 2022

5  out of  5 rating by Greg P
"Professional, friendly, efficient AND calls returned as promised. Where else you gonna get that???!!!"

Kate Connolly

June 21, 2022

5  out of  5 rating by Kate Connolly
"We switched over our homeowner's and auto insurance to Mike Foote's State Farm Agency earlier this year. We've worked with Jen who is WONDERFUL - she is professional, quick to respond, incredibly patient and overall a joy to work with. We know we are in good hands with them."

Derrick Romeo

June 19, 2022

5  out of  5 rating by Derrick Romeo
"I called Mike Foote's office just after hours on a Friday from a car dealership. I Spoke with a State Farm call center agent; not affiliated with his office. The information for the insurance swap, from my old vehicle to the new vehicle that I would be picking up on Saturday was never received by the dealership by the time I arrived to finish the trade. I reached out to Mike via email and messenger. While I was on hold with the call center which had a two hour wait time. Mike responded immediately and called me while I was still on hold with the call center. Mike rushed over to the office and completed the transfer that only took him five minutes. He stayed on the phone to make sure that the information was received. Mike treats his customers as family."

Adam Nelson

June 12, 2022

4  out of  5 rating by Adam Nelson
"Efficient. U can always reach a human being."

Ashley Pittman

April 15, 2022

5  out of  5 rating by Ashley Pittman
"Affordable, reliable, attentive! They answer all questions needed and point you in the right direction for the best coverage. Thanks for all you and your team do! Best decision I’ve made was to switch and save through Mike Foote’s insurance! Best Renters and auto around! Looking forward to many more years of savings and always referring family 😊"

Gabriel Heald

February 18, 2022

5  out of  5 rating by Gabriel Heald
"I've been a state farm customer for many years. State farm has covered my home, vehicles, motorcycles, etc. The staff is personable and professional. My family's assets are well covered 👍👍"